Clean up stored files

Every photo, video, document and image an event uses is stored with it. Once the event is over and you have downloaded what you need (see Export your data), Storage clean-up lets you delete those files.

Who can do this: Org admins. Other staff roles don’t see this page.

Where: Event → Ops → Storage clean-up

Danger

Deleting here removes the files from storage for good. It can’t be undone. Download anything you want to keep first, for example with Download on Moderation.

See what is stored

The page header counts the items, for example “1,240 items using storage for this event”. The tabs split them up, each with its count:

• Event photos
• Submissions
• Documents
• Banners & avatars
• Event content

Each item shows its name, the participant it belongs to where there is one, and when it was added. A long tab shows only the first items and says so; Delete all media for this event still reaches the rest.

On the Banners & avatars and Event content tabs, each image also has Replace everywhere, to swap it for a new image in every place the event uses it. See Reuse and replace images.

Delete some files

1. Tick the items you want to delete, or use Select all in tab.
2. Click Delete N selected.
3. Read the question and click Confirm delete.

A progress bar shows “Deleting media… N of N” while it runs. When it finishes, the banner says how many were deleted, and how many failed if any did. Try again for the ones that failed.

Delete everything for the event

1. Click Delete all media for this event.
2. The question lists what goes, for example the event photos, the submission photos and videos, the files in Documents, banners and team avatars, and any teasers, photo frames and participants’ photo IDs. Teasers and photo frames themselves are deleted, not just their images.
3. Click Confirm delete.